At 96jili, your privacy is taken seriously. This Privacy Policy explains exactly what personal information we collect, why we collect it, how it is used, and the rights you have over your own data as a player based in the Philippines. Reading this page takes just a few minutes and gives you full clarity on how your information is protected.
When you register and use 96jili, we collect certain personal information that is necessary to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or requesting withdrawals. We also collect technical data automatically when you access the platform — such as your IP address, device type, browser version, and session activity logs — to help us maintain security and improve platform performance. If you contact our support team, we retain records of those communications to ensure consistent and accurate assistance. All information collected is limited to what is genuinely needed to run the platform safely and in compliance with applicable Philippine regulations. We do not collect sensitive personal data such as government ID numbers unless specifically required for identity verification purposes under our Know Your Customer process.
The personal data we collect is used primarily to create and manage your 96jili account, processfinancial transactions, and verify your identity in line with our compliance obligations. We also use your data to send you important account notifications — such as deposit confirmations, withdrawal updates, and security alerts — and, where you have opted in, to inform you about promotions and new features available on the platform. Your activity data helps us detect and prevent fraud, money laundering, and other prohibited behaviour that could harm you or other players. We use technical and session data to diagnose platform issues, optimise loading performance, and ensure the mobile experience works smoothly across different devices used by Filipino players. We do not use your personal data to make fully automated decisions that produce significant legal effects without human oversight. Any use of your data beyond the purposes listed here will only occur with your explicit consent or where required by law.
96jili does not sell your personal data to third parties under any circumstances. We may share limited information with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party partners we work with are contractually required to handle your data securely and in accordance with applicable data protection standards. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines where we are legally required to do so. In the event that 96jili undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where required by law. We never share your personal data with advertisers or marketing networks without your explicit prior consent.
We apply industry-standard security measures to protect your personal and financial information at every stage — from the moment you enter data on the platform to how it is stored and processed on our servers. All data transmitted between your device and our platform is encrypted using TLS (Transport Layer Security) to prevent interception. Access to personal data within our organisation is strictly limited to staff who need it to perform their role, and all such access is logged and monitored. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our players. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected users and the relevant Philippine authorities within the timeframes required by applicable law. While no system can guarantee absolute security, we are committed to maintaining the highest practical standard of data protection for every player on the platform.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of an account, as required by anti-money laundering regulations. Communication records with our support team are kept for a shorter period unless they relate to an ongoing dispute or investigation. Once the applicable retention period has expired and there is no legal basis for continued storage, your data is securely deleted or anonymised. If you request deletion of your account and associated data, we will process that request promptly, subject to any retention obligations that legally prevent immediate deletion. You can contact our support team at [email protected] to ask about the specific retention periods that apply to your data.
As a player based in the Philippines, you have a number of rights in relation to the personal data we hold about you. You have the right to request access to your data, to ask us to correct any inaccuracies, and to request deletion of your data where there is no overriding legal reason for us to retain it. You also have the right to object to certain types of processing, to request that we restrict how we use your data while a dispute is being resolved, and to receive a copy of your data in a portable format. If you have given consent for a specific use of your data — such as receiving promotional communications — you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before the withdrawal. To exercise any of these rights, please contact our support team at [email protected] and we will respond within the timeframe required by applicable law. We will never penalise you for exercising your data rights.
96jili uses cookies and similar technologies to make the platform function correctly and to improve your experience as a user. Essential cookies are required for core functions such as keeping you logged in during a session and remembering your preferences — these cannot be disabled without affecting how the platform works. We also use analytical cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise the overall experience. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. We do not use third-party advertising cookies or tracking pixels that share your behaviour data with external marketing networks. Our cookie practices are reviewed regularly to ensure they remain proportionate and transparent.
If you have any questions about this Privacy Policy or how your personal data is handled on the 96jili platform, you are welcome to reach out to our support team directly at [email protected]. We review and update this policy periodically to reflect changes in our practices, platform features, or applicable Philippine regulations, and the effective date at the top of this page will always reflect the most recent revision. We recommend checking this page from time to time, especially before making a deposit or sharing additional personal information with us. If we make material changes that significantly affect how your data is used, we will notify active account holders through the platform or by email before those changes take effect. Your continued use of 96jili after any update constitutes your acknowledgement of the revised policy. For broader questions about your account or platform features, the FAQ page is a helpful starting point.
Now that you understand how 96jili protects your personal information, you can enjoy our casino games, bingo rooms, and promotions knowing your data is in safe hands. Join thousands of Filipino players who trust the platform every day.